In this section:
Terms of Service
Privacy Policy
Shipping and Returns
Website Terms of Service
Please read these terms of service ("terms", "terms of service") carefully before using rebeccalennoxstewart.com (the "service"), operated by Rebecca L. Stewart.
Conditions of use
I provide the following services to you: print products in my shop, which are subject to the conditions stated below. Every time you visit this website or make a purchase, you accept the following conditions.
Payment terms
For all matters relating to payment, shipping, warranties, returns and disclaimers see below.
Privacy policy
Before you continue using my website, I advise you to read my privacy policy below regarding my user data collection.
Copyright
Content published on this website (images, texts, graphics, logos) is the property of Rebecca L. Stewart and is protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Rebecca L. Stewart, with copyright authorship for this compilation by Rebecca L. Stewart.
Communications
The entire communication with me is electronic. Every time you send me an email, buy a product or visit the website, you are communicating with me. You hereby consent to receive communications from me. If you subscribe to the newsletter on my website, you are going to receive semi-regular communications from me. I will continue to communicate with you by posting news and notices on the website and by sending you newsletters. You also agree that all notices, disclosures, agreements and other communications I provide to you electronically meet the legal requirement that such communications be in writing.
Applicable law
By visiting this website, you agree that the laws of the Victoria, Australia, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Rebecca L. Stewart and you, or my business partners and associates.
Disputes
Any dispute related in any way to your visit to this website or to products you purchase from me shall be arbitrated by state or federal court in Australia and you consent to exclusive jurisdiction and venue of such courts.
Privacy Policy
1. Use of your information
When you purchase something from the store, as part of the buying and selling process, I collect the personal information you give, such as your name, address and email address.
When you browse the store, I also automatically receive your computer’s internet protocol (IP) address in order to provide me with information that helps me learn about your browser and operating system.
Email marketing: No purchaser will be contacted with unsolicited email marketing. An optional newsletter is available, which is opt-out at all times.
2. Consent
How do you get my consent?
When you provide me with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to my collecting it and using it for that specific reason only.
If I ask for your personal information for a secondary reason, like marketing, I will ask you directly for your expressed consent.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for me to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting me at rlstewart (@) gmail.com or by responding via the ‘unsubscribe’ button on my newsletter.
3. Disclosure
I may disclose your personal information only if required by law to do so or if you violate my Website Terms of Service.
4. Payment
My store is hosted by Squarespace.com. They provide me with the online e-commerce platform that allows me to sell my products to you. Your data is stored through Squarespace’s data storage and databases. They store your data on a secure server behind a firewall.
Payment is via Paypal.
If you choose a direct payment gateway to complete your purchase, then Paypal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
You may also want to read Squarespace’s Terms of Service or Privacy Statement.
Private art commissions are administrated separately from this website via phone and email. All projects are invoiced directly and must be paid via direct deposit to my nominated bank.
5. Third party services
In general, the third-party providers I use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide. At publication, these include PayPal and Mailchimp.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information I am required to provide to them for your purchase-related transactions.
For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or I. So if you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave my store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this website’s Terms of Service. I am not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
6. Security
To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide PayPal with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. See PayPal for further information on their security compliance.
7. Cookies
For more information about Squarespace’s use of cookies, see here.
8. Changes to this privacy policy
I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
9. Contact
If you would like to access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information, contact me at rlstewart (@) gmail.com
Terms and Conditions (for copywriting Terms, click here)
Shipping and returns
Zines
A5 zines will be mailed via regular post in a C5 envelope.
Prints and private commissions
For A4 and smaller: Your artwork will be sandwiched in stiff cardboard, bubble wrapped, put in an envelope, then posted with tracking.
For A3 and larger: Your artwork will be rolled and packed in a tube, bubble wrapped, then posted in a larger tube with tracking.
I do not ship to PO Boxes, and you may need to confirm your identity by phone and/or email before I dispatch your print. Additional delays may occur if I cannot confirm your identity.
Due to the nature of zines and private commissions, I do not accept returns, exchanges or refunds, unless required under Australian law.
Postage costs
Zines
Shipping to Australia: Flat rate $3 AUD
Shipping to Rest of the World: Flat rate $9 AUD
Orders are usually dispatched within 3-5 business days.
Prints and commissions
A5 and A4 size to Australia: TBA
A3 and larger to Australia: TBA
International Shipping flat rate: $25 AUD
International orders are shipped with Australia Post via regular, trackable airmail and may take anywhere between 5 -15 business days to be delivered. Visit Australia Post for a more accurate estimate of how long your parcel may take to be shipped to you from Australia. If you require express international, drop me a line for a quote.
Eco-friendly pickup/delivery Melbourne CBD or inner north
If you ask me nicely at rlstewart (@) gmail.com and you’re less than 4km from my home or studio, I may be able to arrange a free bike delivery. I can also arrange for you to pick up from my studio in the CBD (not available at the moment – subject to current DHHS restrictions in Victoria).
Delays
Delivery delays may occur during sale periods or unforeseen reasons. During these times, please allow an additional 7-10 business days for your order to be dispatched. I hold no responsibility for items lost by the postal service, or for any delays in the arrival of your package beyond my control.
Returns
While I ensure your item is in perfect condition when it leaves my studio, sometimes things will happen. I will not issue refunds for change of mind, unless it is my fault for sending an incorrect item.
I will automatically refund items that are incorrectly listed online if I cannot fulfil the order, or ask you if you would like to exchange the item. Should an item be faulty when it arrives, please feel drop me a line with an image of the damaged item. It will either be replaced, refunded, or you will be offered an exchange.